Payment Methods

We accept the following forms of payment:

• Credit/Debit Cards (Visa, MasterCard, American Express)
• PayPal
• Bank Transfers
• Phonepay

Payment Security

All payment transactions are processed through secure payment gateways to ensure your information is protected. We use industry-standard encryption technology to safeguard your payment details.

Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email with your order details. Please keep this email for your records.

Refund Policy

Eligibility for Refunds:

• Damaged or Defective Products: If you receive a damaged or defective product, please contact us within 7 days of receiving your order to request a refund or replacement.
• Incorrect Orders: If you receive an incorrect order, please contact us within 7 days of receiving your order to arrange for a return and replacement or refund.

Non-Eligible Items:

• Opened or Used Products: We do not accept returns or provide refunds for products that have been opened or used.
• Sale Items: Sale items are non-refundable.

Refund Process:

• To request a refund, please contact our customer service team at websitedermedicoclinic@gmail.com with your order number and details of the issue.
• Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a 5-7 of days.

Return Shipping

Customers are responsible for paying for their own shipping costs for returning items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

For any questions related to our refund and payment policy, please contact us at:

• Email: websitedermedicoclinic@gmail.com
• Phone: 9625443117
• Address: D-95, Defence Colony, New Delhi-94